This Privacy Policy outlines the practices and protocols followed by acipower.com.bd regarding the gathering, utilization, and disclosure of your information while utilizing our service. It also informs you about your privacy rights and the legal measures in place to safeguard your information.

At acipower.com.bd, we utilize your personal data to deliver and enhance our service. By utilizing our service, you consent to the collection and utilization of your information as described in this privacy policy.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

During your use of our service, we may request certain personally identifiable information from you, which can be used to contact or identify you. This information may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• Sexual orientation
• Purchase history.
• Address, State, Province, ZIP/Postal code, City
• Usage Data

Usage Data

When you use our service, we automatically collect Usage Data. This includes information such as your device’s Internet Protocol (IP) address, browser type, browser version, the pages of our service that you visit, the time and date of your visit, the duration of your visit on those pages, unique device identifiers, and other diagnostic data.

If you access the service through a mobile device, we may also collect specific information automatically, including but not limited to the type of mobile device you use, the unique ID of your mobile device, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers, and other diagnostic data.

Additionally, we may collect information that your browser sends whenever you visit our service or access it through a mobile device.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

• Service Provision and Maintenance: We use Personal Data to provide and maintain our service, which includes monitoring its usage.
• Account Management: Personal Data is used to manage your account and registration as a user of the service. The information you provide grants you access to various functionalities available to registered users.
• Communication: We may contact you via email, telephone calls, SMS, or other electronic communication methods, such as push notifications on mobile applications. This communication includes updates, informative messages related to the service’s features, products, or contracted services, including security updates when necessary or reasonable for implementation.
• News and Offers: We may use Personal Data to provide you with news, special offers, and general information about goods, services, and events similar to those you have already purchased or inquired about. You have the option to choose not to receive such information.
• Request Management: Personal Data helps us attend to and manage your requests efficiently.
• Other Purposes: Your information may be used for data analysis, identifying usage trends, assessing the effectiveness of promotional campaigns, and evaluating and improving our service, products, services, marketing, and overall user experience.

Retention of Your Personal Data

The company will retain your Personal Data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. We will keep and utilize your Personal Data to the extent required to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies. For example, if there are applicable laws that require us to retain your data, we will do so.

In addition, Usage Data will be retained for internal analysis purposes. Generally, Usage Data is retained for a shorter period of time, unless it is necessary to enhance the security or improve the functionality of our service, or if there is a legal obligation to retain such data for an extended period.

Transfer of Your Personal Data

Processing of your information, including Personal Data, takes place at the Company’s operating offices and other locations where the involved parties are situated. This means that your information may be transferred to and stored on computers located outside of your state, province, country, or other governmental jurisdiction. These locations may have different data protection laws compared to your jurisdiction.

By providing your consent to this Privacy Policy and submitting your information, you acknowledge and agree to the transfer of your information as described above.

The Company will take all reasonable steps to ensure the secure and compliant treatment of your data in accordance with this Privacy Policy. No transfer of your Personal Data will occur to any organization or country unless adequate controls are in place to safeguard your data and other personal information.

Delete Your Personal Data

You have the right to request the deletion of your Personal Data that has been collected by us, and we are ready to assist you in fulfilling this request.

Our Service may provide you with the capability to delete specific information about yourself from within the Service.

If you have an account, you can update or delete your information at any time by signing in and accessing the Account Information section, which allows you to manage your personal information. If you wish to have your information removed from our records, please submit a request through the Support Tickets section. You can also contact us to request access to, correction of, or deletion of any personal information you have provided to us.

Please be aware that certain information may need to be retained by us when there is a legal obligation or lawful basis to do so.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition, or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

• Comply with a legal obligation
• Protect and defend the rights or property of the Company
• Prevent or investigate possible wrongdoing in connection with the Service
• Protect the personal safety of Users of the Service or the public
• Protect against legal liability

Security of Your Personal Data

We prioritize the security of your Personal Data. To safeguard your information, we implement reasonable physical, electronic, and procedural measures. When collecting data through our website, we ensure it is gathered on a secure server. Our servers are protected by firewalls. Once we possess your information, we strictly adhere to our security protocols to prevent unauthorized access.

However, it is important to note that while using the platform, users acknowledge the inherent security implications of transmitting data over the internet and the World Wide Web. While we take precautions, complete security cannot be guaranteed. Thus, there will always be some inherent risks associated with using the platform. Users are responsible for safeguarding their login credentials and password records for their accounts.

Payments

When you purchase something from our online store through the website or app, as part of the buying and selling process, we use third-party services for payment processing (e.g. payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

Links To Other Websites

Our Service may include links to websites that are operated by third parties and not under our control. If you choose to click on a third-party link, you will be directed to their website. We highly recommend that you review the Privacy Policy of every website you visit.

Please note that we have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

Changes To This Privacy Policy

Our Privacy Policy may be updated periodically. Any changes will be communicated by posting the revised Privacy Policy on this page.

We will also notify you of these changes via email and/or through a noticeable notice on our service before the revised policy takes effect. The “Last updated” date at the top of this Privacy Policy will be modified accordingly.

We recommend that you review this Privacy Policy regularly to stay informed about any modifications. Changes to this Privacy Policy are deemed effective once they are posted on this page